At SRT, we go beyond delivering world-class 3D printing and metrology systems — we ensure they operate at peak performance throughout their lifecycle. With certified service engineers, fast response times, and nationwide support coverage, we help customers minimize downtime and maximize productivity.
Our Core Service Offerings
A. Machine Maintenance & Software/Hardware Upgrades
Ensure your systems run at optimal performance with preventive maintenance and the latest OEM-certified updates.
Includes:
- Preventive Maintenance
- Calibration & Performance Checks
- Firmware / Software Upgrades
- Hardware Upgrades (as per OEM)
B. Spare Part Replacement & Component Refurbishment
Genuine OEM components replaced with precision and care to restore machine health.
Includes:
- Original Spare Part Replacement
- Wear-and-Tear Parts Renewal
- Component Restoration
- System-Level Replacements
C. Repair Services & Remote Diagnostic Support
Quick resolution for machine failures with both on-site repairs and instant remote diagnostics.
Includes:
- Machine Breakdown Repairs
- Remote Troubleshooting & Diagnostics
- Error Code Analysis
- Online Support & Live Resolution
D. Onsite Machine Installation
Professional installation to ensure every machine is production-ready from Day 1.
Includes:
- Machine Setup & Alignment
- OEM-Compliant Installation Protocols
- Test Prints / Test Scans
- Performance Validation
E. Training & Certification Programs
Skill-building programs designed to empower your team with hands-on expertise.
Includes:
- Operator Training
- Application Training (Printing, Scanning, Inspection)
- Maintenance Training
- Certification Programs for Internal Teams
Key Features of SRT Support
Short, appealing, and customer-focused:
- 24/7 Customer Assistance
- Fast Response & Resolution
- Certified, Experienced Service Engineers
- WhatsApp-Based Ticketing System
- Pan-India Service Coverage
In Action: Our Service Engineers at Work
From installations to repairs and certified training — here’s a glimpse of how we support our customers on-site.
Why Choose SRT for Your Machine Support
A dedicated reassurance block:
- Over 17 Years of AM Expertise
- Trusted by India’s Leading Manufacturers
- OEM-Certified Technicians
- Complete Reliability & Uptime-Focused Services
- Seamless Integration with Existing Workflows